Shipping Policy

At MyDoodle.nl , we value an efficient shipping process to ensure your order is processed as quickly and smoothly as possible. Below you'll find all the details regarding our shipping policy:

Processing of Orders

All orders are processed within 1 to 3 business days, excluding weekends and holidays. Processing begins once we receive your order confirmation email. Once your order is processed, you will receive a notification letting you know it has shipped.

Postage costs

At MyDoodle.nl, we strive to make shopping as easy and affordable as possible. That's why we offer standard shipping rates that are favorable for our customers. In most cases, our shipping is free, unless otherwise stated.

Standard Shipping Rates:

• International: Shipping rate for standard products

• Netherlands / Belgium: Shipping rate for standard products

Shipping Times and Types

Here are the estimated shipping times and types for your reference:

• 1-2 business days: Shipping to the Netherlands/Belgium with free shipping for standard products.

• 2-3 Business Days: Shipping to the Netherlands/Belgium with free shipping for large products.

Please note: While we will do our best to deliver your order on time, we are not responsible for any delays caused by the shipping service.

If you need additional information or have any questions about our shipping policy, please do not hesitate to contact our customer service.

Returns Policy

At MyDoodle.nl, we understand that sometimes a product doesn't meet your expectations. That's why we've created a returns policy to help you in such situations. Here are the details of our returns policy:

Return period

You have the right to return your purchase within 14 days after the delivery date, provided the item is unused and in its original condition.

Refund

In the event of a return, we will refund the full order amount, excluding the return shipping costs. Please note that some items cannot be returned due to hygiene regulations, but we will clearly indicate this on the product page.

Damaged Items

If your order arrives damaged, please contact us immediately at Paretol.webshop@gmail.com . Be sure to include your order number and attach a photo of the damaged item. We handle such cases individually and strive for a satisfactory resolution.

Refund process

Once we receive and inspect your return, we'll send you an email to notify you that we've received your returned item. We'll also let you know whether your refund has been approved or rejected. If your refund is approved, the money will be credited back to your credit card or original payment method within 14 business days, whichever is usually sooner.

Order process

• Orders are processed within 1-3 business days, excluding weekends and holidays.

• Pre-ordered items will be processed within 1-3 business days after arrival at our warehouse.

• After you successfully place an order, you will receive an email confirmation with your order details. If you don't receive an email, please check your spam folder or contact us for confirmation.

• If you have any questions or changes regarding your order, please contact us immediately at Info@MyDoodle.nl . Please note that changes to your order are no longer possible once it has been shipped.

• We emphasize the importance of carefully checking and entering the correct shipping address. MyDoodle.nl is not liable for failure to receive your order due to address errors you provided. In the event of a return due to an incorrect address, we will refund the original order (excluding shipping costs) and ask you to resubmit your order.